GGGROUND GAMESBY KNDRD
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ACCOUNT CONTROL

Delete your Ground Games account

Account deletion is permanent. It is separate from hiding one activity in your Personal Activity Record.

Last updated July 31, 2026

Delete inside the app

  1. Sign in to the Ground Games account you want to delete.
  2. Open Profile.
  3. Open Account & Privacy.
  4. Select Delete Account.
  5. Review what will be removed, type DELETE, and confirm.

Request deletion on the web

If you cannot access the app, email support@kndrd.fit from the email associated with your account. Use the subject “Ground Games Account Deletion Request.” We may ask for limited information to verify account ownership before deletion. We will never ask for your password or access token.

We aim to respond within 2 business days. Verified deletion timing may vary when identity, security, or legal review is required.

What is deleted

  • Your authentication account and profile.
  • Crew memberships and join requests.
  • Personal activities, route proof, scores, and Personal Activity Record controls.
  • RSVPs, comments, likes, reports, blocks, and personal uploaded content associated with your account.
  • Device-local Ground Games sessions, recording journals, and caches after confirmed in-app deletion.

Crew leadership

If you are a captain, Ground Games may transfer captaincy to another active member before deleting your account. An empty crew may be removed. Shared crew and event history may be preserved only where it no longer identifies you and retention is required for platform integrity or legal compliance.

Timing and limits

We will process verified requests within a reasonable period. Some limited records may be retained when required for security, fraud prevention, legal obligations, dispute resolution, or enforcing our agreements. Backup copies may persist briefly before routine deletion.